We're confident patients will find great benefits in using our online services.  You can book GP appointments (suspended during Covid pandemic) and request repeat prescriptions.

Some advantages are:

• It reduces errors.
• It speeds up the process for both the practice and patient.
• It frees up the time staff are on the phone and relieves the busy times, giving better access to those who need to speak to the practice.
• Reduces the need for patients to make repeat calls if they can't get through the first time, saving patients' time.

Please also note that there may be times when you are unable to request regular items. When using online services you can use the message box provided to detail those items at the time of requesting, but your GP may wish to discuss your medication before reissuing any prescription.

You must register individually to use this service. Please complete this form and bring it into the practice along with your ID.

Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, in order to give clinicians access to the most up to date information when attending patients.

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.  for example, it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.

We would like to reassure our patients that the proposed extraction of GP data by NHS Digital does NOT include any patients registered with this practice or in NHS Scotland. NHS Digital provide services in England so are not able to access any data held in Scotland. 

There is a Central NHS Computer System called the Emergency Care Summary (ECS). The Emergency Care Summary is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. It will contain information on your medications and allergies.

Your information will be extracted from practices such as ours and held securely on central NHS databases.   

As with all systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. If you don’t want an Emergency Care Summary to be made for you, tell your GP surgery. Don’t forget that if you do have an Emergency Care Summary, you will be asked if staff can look at it every time they need to. You don’t have to agree to this.